Heritage Bank has announced a five-year deal with specialist fibre and network solutions provider Vocus, that will deliver up to 20 times its existing bandwidth, markedly reduce costs, and significantly accelerate its digital transformation and growth strategy.

The new solution will enable Heritage to increase its speed to market with new technology, products, and services, provide a more productive and collaborative environment for its teams, and ultimately provide a better experience for members using its digital channels and branches. Vocus won a competitive procurement process to provide Heritage’s data and voice communications solution for the next five years.

Under the deal, Vocus will establish fibre network connections across all Heritage Bank sites, with all connections secured, monitored, and controlled via a new managed software-driven WAN solution. Vocus will also provide secure core network, internet, and enterprise voice services, as well as introduce Zoom video-first collaboration services across the bank. Heritage Bank CEO, Peter Lock, said it was exciting to be working with Vocus and its partners to build the platform for ongoing digitally-driven improvements. “This new partnership will make delivering our current services faster and easier, and give us the capacity to develop even more innovative products and services in future,” Mr Lock said.

Vocus Chief Executive, Enterprise & Government, Andrew Wildblood, said he was looking forward to the positive impact brilliantly simple technologies such as a full-fibre network, SD-WAN, and Zoom would bring to Heritage Bank. “We can’t wait to enable Heritage Bank to do more in the cloud, bring Zoom’s collaboration services into its branches, and provide greater security and control over its new high-performance network. Our solution will enable Heritage Bank to introduce future technologies at a rapid rate and drive innovation across the business,” Mr Wildblood said.

Heritage Bank is an iconic business, and this is an exciting partnership. With shared values and a strong cultural fit between our organisations, we look forward to delivering amazing things for the Heritage Bank team and its members,” Mr Wildblood said.

The full roll-out of the new communication network will be completed in the first half of 2021.

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